How to Book a Taxi in Hakuba – The Right Way

Your essential guide to getting around Japan’s top winter resort – easily, reliably, and in English.
Like many things in Japan, booking a taxi can get lost in translation. And if you don’t want to get left out in the cold like Bill Murray, then you need to read this guide.
With 10 resorts spread over 40 km, transportation at your beck and call can make all the difference between a happy day and stomping your feet to stay warm while waiting for the shuttle bus.
The good news is that you don’t need a degree in Japanese to book your next pickup. In an effort to bridge the language divide, Hakuba has partnered with Uber to get you moving around the valley in style.
In this guide, learn how you can book a taxi in Hakuba without all the fuss.

Hakuba is a mountain valley — not a single ski resort — with multiple villages spread over 40 kilometers; walking is not possible. The shuttle bus service operates on fixed schedules and is designed to transport you to and from the resort.
A taxi offers flexibility, privacy, door-to-door convenience and is often cheaper than renting a car.
Hakuba without a car is far less enjoyable, and Uber is an excellent solution.

There are three main ways to book a taxi in Hakuba.

Uber has partnered with Hakuba Village and several local taxi companies to offer licensed taxi rides through the app. This means:

• No language barrier
• No need for cash
• Easy GPS-based pickup
• 24/7 availability

When you open the Uber app in Hakuba, select the “Taxi” option. When you request a ride, these are official, roof-rack-equipped vehicles operated by trusted local providers. It works similarly to Uber in other countries, making it the most convenient method for most travelers.

Prefer to speak to someone? You can call directly — just be ready to share your name, pickup location (in Japanese if possible), destination, and whether you have ski or snowboard gear.

Local taxi operators include:

• Alps Taxi: +81 (0)261-72-2221
• Hakuba Kanko Taxi: +81 (0)261-72-2144 / 2327
• Alpico Taxi: +81 (0)261-72-2236

All taxis in Hakuba are equipped with roof racks, so transporting skis or snowboards is never an issue. If you’re staying in a less central area, give yourself a bit of extra wait time — and remember that English may not be spoken fluently over the phone.

If you’re traveling to or from Nagano Train Station or an airport, booking a larger vehicle in advance is often the most stress-free option.
Reservations are recommended, especially during busy holiday periods. Prices vary based on distance and vehicle size, but transfers from Nagano typically range from JPY 20,000 to 30,000 one-way.

Local taxi rides within the Hakuba Valley typically cost between 1,500 yen and 3,500 yen. Uber trips include a small booking fee — about 160 yen before 10 p.m. and 192 yen after.
Longer transfers (to airports or Nagano Station) are more expensive. Wait-time charges may apply if you’re not ready when the car arrives.

Taxis are busiest between 7 a.m. – 10 a.m. & 4 p.m. and 8 p.m., when skiers travel to and from the hill and when guests head to dinner. If you’re planning to go out during peak hours or expect a late return, booking ahead is a smart move.

Early morning transfers are available — but you’ll need to call well in advance, especially if you’re staying outside the main village center. Pre-arranging the night before is strongly recommended.

The winter season (December through March) sees the highest demand, particularly on weekends and holidays. During these times, even Uber wait times may be longer than usual.

A little preparation goes a long way in Hakuba. Here are a few things to keep in mind:

• If using Uber, drop a precise pin at your pickup location to avoid confusion.
• Save your hotel name and address in Japanese if you’re calling by phone.
• Please notify the company if you’re traveling with multiple passengers or additional gear.
• Roof racks are standard — no need to request them separately.
• Staying in areas like Echoland, Happo, or Wadano will give you faster access to taxis.

Before you book, make sure you know:

• Your exact pickup location
• The name (and address) of your destination
• How many people and how much gear you are traveling with
• Your preferred payment method (app or cash)
• What time do you need to leave, and whether booking in advance is wise

Is Uber available in Hakuba?

Yes. Uber officially operates in Hakuba through a partnership with local taxi companies. You can book a licensed taxi using the Uber app 24/7.

Can I use Uber like I do in my home country?

Yes. The Uber app functions similarly in Hakuba as it does worldwide. Set your pickup and destination, and choose the “Taxi” option. Payment is handled in-app.

Are Hakuba taxis equipped for ski gear?

Yes. All taxis and other ride companies in Hakuba are equipped with roof racks to carry skis, snowboards, and luggage.

Can I book a taxi in advance in Hakuba?

Yes. You can pre-book a taxi for early morning or peak-time rides, primarily via phone. For the best results, book well in advance — especially during weekends and holiday periods.

How much does a taxi ride in Hakuba cost?

Local trips within Hakuba villages typically range from ¥1,500 to ¥3,500. Longer transfers (like from Nagano Station) can cost ¥20,000 to ¥30,000 or more, depending on group size and vehicle type.

Do Hakuba hotels offer pickup services from the train station?

Yes, many Hotels offer complimentary pickup and drop-off services for guests arriving at the train station or the Happo bus terminal. Be sure to ask when booking your hotel.